Frequently Asked Questions
Where does Clarence Walker Florist deliver?
Please visit our Flower Delivery Information page for a list of all cities and towns in the Portland area that are part of our local delivery area. We can also proccess orders for delivery anywhere in the United States (same day not available), so let us know if you'd like to send flowers to your aunt in Portland or your girlfriend in Fresno!
Can I order online and then pick up my flowers in the store?
Not right now. We are working out the bugs on this option. But in the near furure you will simply select "Pick Up In Store" on the checkout page, after you've entered your Delivery information. You will not be charged a delivery fee.
Can I request delivery on a legal holiday?
Delivery service is not available on most legal holidays. Items requested for these times must be delivered the day before or day after the date requested. A phone call might be best to verify if we will be delivering on that day.
Can I include a special message with my online order?
You bet. Once you've clicked on a product, you can add your recipient's name, a special message and the signature you would like on the card. Simply add the delivery date, add your item to the cart and - voila! - you're ready for checkout. We are sorry but emoji generally will not work.
Can I send to multiple arrangements to different addresses in the same order?
No, you'll need to place separate orders for each delivery address just like most other websites.
- Where does Clarence Walker Florist deliver?
How do I place an order for delivery?
There are two easy ways to place your order with Clarence Walker Florist:
- Order Online: Browse the on-line catalog, and complete the delivery information next to the product you've chosen. Include your desired delivery date, along with a special message for the recipient.
- Order by Telephone: Once you have decided upon an arrangement from our online store, simply make a note of the name of the arrangement and call 503-285-7714.
What is the cut-off time for Same Day Delivery?
Our website is set up with automatic cut off times in the Portland area. If you are requesting same day delivery and the web site will not accept it simply give us a call on 503-285-7714 and we can see what we can do. In general if you order by 2pm in the recipient's time zone, we can typically get your gift of flowers delivered the same day Monday through Friday. For same day service on the weekend please order by 11 am on Saturday, and we do not deliver on Sunday. Normal delivery times are 9am-5pm daily for orders going to a business, 8am-7pm for orders to a residence, hotel, or hospital, and 9am-2pm for orders going to a school. During major holidays such as Valentine's Day and Mother's Day we operate extended hours and delivery times are 7am-9pm.
Can I order flowers to be delivered at a specific time?
On orders received at least 24 hours in advance, we'll be happy to attempt to honor requests whenever possible for AM delivery, PM delivery or delivery by a specific afternoon time (I.E. by 3:00 p.m.) Please note, however, that in some cases delivery may not be possible within the specific time constraints requested due to circumstances beyond our control.
Can my flowers be delivered to a hospital or workplace?
Yes, our arrangements are all available for home, hospital or business delivery. We do often remove very fragrant flowers such as stargazer lilies from pictured arrangements as some businesses and all hospitals in the Portland area do not allow them.
We deliver to the following hospitals in the Portland area.
Portland Adventist Medical Center
10123 SE Market; Portland, OR 97216 (503)257-2500
Doernbecher Children's Hospital
3181 SW Sam Jackson Park Rd. Portland, OR 97239-3098 (503) 494-8311
Kaiser Sunnyside Medical Center
10180 SE Sunnyside Rd. Clackamas, OR 97015 (503) 652-2880
Legacy Emanuel Children's Hospital
2801 N Gantenbein Ave. Portland, OR 97227 (503) 413-2500
Legacy Emanuel Hospital & Health Center
2801 N Gantenbein Ave. Portland, OR 97227 (503) 413-4117
Legacy Good Samaritan Hospital
1015 NW 22nd Ave. Portland, OR 97210 (503) 229-7711
Legacy Meridian Park Hospital
19300 SW 65th St. Tualatin, OR 97062 (503) 692-5616
Legacy Mount Hood Medical Center
24800 SE Stark St. Gresham, OR 97030 (503) 667-1122
Oregon Health Sciences University and Hospital
3181 SW Sam Jackson Park Rd. Portland, OR 97239-3098 (503) 494-8311
Portland Shriners Hospital
3101 SW Sam Jackson Park Rd. Portland, OR 97239 (503) 241-5090
Providence Milwaukie Hospital
10150 SE 32nd Ave. Milwaukie, OR 97222 (503) 513-8300
Providence Portland Medical Center
4805 NE Glisan St. Portland, OR 97213 (503) 215-1111
Providence Saint Vincent Medical Center
9205 SW Barnes Rd Portland, OR 97225 (503) 216-1234
Southwest Washington Medical Center
400 NE Mother Joseph Pl Vancouver, WA 98664 (360) 256-2000
Portland VA Medical Center
3710 SW Veterans Hospital Rd Portland, OR 97239 (503) 220-8262
Willamette Falls Hospital
1500 Division St Oregon City, OR 97045 (503) 656-1631
Woodland Park Hospital
10300 NE Hancock St. Portland, OR 97220 (503) 257-5500
Can I make a special request on my delivery order?
Please call us for all special orders and special modifications to arrangements. Our florists will be happy to assist you! 503-285-7714
- How do I place an order for delivery?
How can I find previous orders?
If you log into your account you should be able to find all your previous orders and all your recipient information.
Why do you ask for the recipient phone number?
The only reason we request the recipient information is to contact them if we are having difficulty with a deliver. Locked fences and locked apartment or condominium building always present problems. We may also contact the recipient prior to delivery on extremely hot or cold days.
Is there a sales tax for online orders?
Oregon is sales tax free state so there is no sales tax on your order. There is also no sales tax on orders wired out of the Portland Metro area as sales tax is paid at point of sale. You might consider placing all your orders for friends and family far away with us and save the sales tax.
What if I need to cancel my order?
A phone call is the best way to cancel your order. Our automated system may send your order off to another florist if it is not for delivery in the Portland Metro area before we see and email or order message. 503-285-7714
Can I place an order and call with my credit card?
The simple answer is no. You are welcome to place your order by phone if you fear entering your card on our website. However, all of our online transactions use our secure server, which utilizes a secure socket layer to protect your personal information and card numbers. We also accept PayPal for purchases.
- How can I find previous orders?
Shop Location/s and Hours
Where is Clarence Walker Florist?
Come visit ats:
4058 N Mississippi Ave
Portland, OR 97227
We are temporarily located in the large construction trailer at the rear of the property.
When is the flower shop open?
Monday - Friday : 9:00 AM - 5:00 PM
Saturday : 9:00 AM - 12:00 PM
Summer hours may differ.
How do I speak with a florist?
Feel free to call us at 503-285-7714. You can also submit your question or comment to our Contact Us page, and a florist will get back to you right away.
- Where is Clarence Walker Florist?
How long will my flowers last?
Most floral arrangements will last from 4 to 7 days - or longer - depending on the type of flowers included and the level of care they receive. Just a little extra care can make a big difference!
Should I place my flowers the sunlight?
As pretty as they may look, don't keep them in direct sunlight. Try to keep them in a cool area, but away from direct cooling vents or fans, as they will dehydrate faster.
Do I need to use the packet of flower food?
Believe it or not, that flower food really will help deliver nutrients to your stems and keep them lasting longer. Mix the packet with water according to directions, and then place your arrangement in water after the solution is dissolved.
How often should I change the water in my vase?
When the water is no longer clear, change the water. This is a step that is easy to forget about due to our busy schedules, but it is a big one!
How should I trim my stems?
First, remove any leaves that will be below the waterline. Leaves in the water will promote bacterial growth, causing the flowers to wilt quickly. Then, cut the very end of the stem off while holding it underwater, using shears for tougher stems and branches.
- How long will my flowers last?
Will be arrangement look the same as the photo online?
Because of the nature, seasonality, and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.
Can I request substitutions?
Please call us with any special requests or instructions, and our florists will be happy to assist you!
What if a substitution has to be made on a time crunch?
Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may substitute items of equal or greater value to ensure timely delivery if the flowers you requested are not available and we're not able to contact you using the information you provided.
- Will be arrangement look the same as the photo online?
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