We make every possible effort to personally deliver your purchase to the requested recipient but sometimes this is not possible. Our delivery drivers will attempt delivery between 8AM and 8PM. We do not guarantee deliveries at any particular time of the day with the exception of funeral services without speaking to our shop in advance. We require a signature on all deliveries left with a person. We may leave deliveries on a porch or with a neighbor and will tag the recipients' door. Deliveries will be left at the drivers' discretion. For a delivery to a business, hospital or school, it is customary to leave it at a reception desk for actual delivery later.
We deliver flowers locally using many different methods. We have hourly employees, independent contractors that use our vehicles and use independent delivery services that specialize in floral delivery. Because most of our delivery drivers are paid on a per delivery basis, changes to address information once the delivery has left the building or incorrect addresses resulting in a re-delivery may be subject to a $10.00 charge.
While we recognize that most deliveries are meant to be a surprise, it is sometimes necessary to contact the recipient to get further delivery instructions. It is our belief that it is more important for the delivery to be successfully completed.
We will not be responsible for any order where the recipient refuses to accept the item. We will not issue refunds in this case. We will also not issue refunds where delivery was accepted at the delivery location, but the recipient for some reason did not get the flowers. An example of this would be a delivery to the recipient's job while they are out of town for the week.
Please place your flower order by 3 PM PST for same day deliveries in the city of Portland. We do offer express delivery for an additional charge. Please contact us at 888-292-7714 for availability.
Please remember correct phone numbers and addresses help us in meeting your requests. Please double check all information you provide us.
Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery may be subject to a $10.00 charge.
If the recipient is not home when delivery is attempted the driver will either:
- 1) Leave the arrangement in a covered, secure area of the home such as a porch, car-port or garage.
- 2) Leave the arrangement with a neighbor and place a message on the recipient's door with the information or leave a message on their phone.
- 3) Leave a note asking the recient to call and reschedule a delivery or at the recipients option pick up their flowers at or shop.
Funeral deliveries are our most time sensitive deliveries. All other deliveries are a second priority to funeral deliveries, as funerals do not wait for the flowers to arrive. We generally deliver funeral flowers one hour prior to the funeral when funerals occur at a church. Funeral deliveries are the only "timed" delivery we do not have a surcharge for.
Hospital deliveries are often our most troublesome. Hospitals admit patients under the name their insurance is listed. This means your friend may not be admitted under the name you know them by. Whenever possible please avoid the use of nick-names. If you know the recipients room number please include it whenever possible.
Please note that most ICU wards so not allow flowers. We check twice daily to see when patients are released from ICU and deliver on our next run after they are released
Most hospitals do not allow us to deliver directly to patient rooms and flowers must be left at the nurses' station. Because the primary duty of nurses is not to deliver flowers this my delay the delivery of your order from any delivery time we give you by phone or email.
We deliver Saturdays within the Portland area. We may not deliver to all Suburbs on Saturday due to limited staffing. If you must have a Saturday delivery in a suburb please let us know by 3:30 Friday. An extra charge may apply. Sunday deliveries are generally available to Funeral Homes and Churches only. Other deliveries may be available on a case by case basis and at a special delivery charge.
To reduce the risk of non-delivery during major holidays, orders should be placed 3 to 5 days before the holiday and delivered 1 to 3 days before the holiday. Major holidays are considered to be Valentine's Day, Mother's Day and Christmas. While most florists are able to get their deliveries done during normal business hours of a major holiday, it can happen that the delivery could be made as late as 9:00 PM on the actual date of the holiday.
Our florist delivers flowers to the following Oregon cities in our own vehicles:
Portland, Beaverton, Milwaukie, Aloha, Hillsboro, Sherwood, Clackamas, Gresham, Troutdale, Happy Valley, Gladstone, Oregon City, Boring, Oak Grove, Lake Oswego, West Linn, Durham, Beaver Creek, Charbonneau, Boring, Fairview, King City, Maywood Park, Sauvies Island, Sandy, Tualatin, Wood Village
Our florist delivers flowers to the following Washington cities in our own vehicles:
Camas, Vancouver, Washougal, Battle Ground, Ridgefield
We arrange for delivery of your flower orders anywhere else in the world over our networks of florists. We use professional florists had selected by us so you need never worry and if there is ever a problem we are only an email or phone call away.
Portland, Beaverton, Milwaukie, Aloha, Hillsboro, Sherwood, Clackamas, Gresham, Troutdale, Happy Valley, Gladstone, Oregon City, Boring, Oak Grove, Lake Oswego, West Linn, Durham, Beaver Creek, Charbonneau, Boring, Fairview, King City, Maywood Park, Sauvies Island, Sandy, Tualatin, Wood Village, Camas, Vancouver, Washougal, Battle Ground, Ridgefield